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RESNET Ethics and Compliance

Energy Efficient Homes Midwest is committed to upholding the highest standards of professional ethics in the residential energy efficiency industry.

Resources

• RESNET Code of Ethics
• RESNET Ethics Complaint Form
• RESNET Standards Compliance Complaint Form

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EEHM Complaint Resolution Process

EEHM follows a documented procedure for ethics complaints.

Required Documentation

All complaints must include:

• Complainant name and contact details
• Subject party name
• Detailed description of the alleged violation
• Supporting facts and documents

Timeline

Step	Timeframe
Case number assigned	Within 3 business days
Initial review completed	Within 10 business days
Investigation deadline	30 business days
Corrective action notice	Minimum 15 business days advance notice

Confidentiality

All parties involved in a complaint must maintain strict confidentiality regarding the complaint and all related communications throughout the process.